Following four years of successful operation and providing an invaluable resource, the Canadian Sport Helpline will now be known as the Abuse-Free Sport Helpline.
While the name and branding are changing, the service provided by the Helpline is not:
- It is free, anonymous, confidential and independent;
- Professionally trained operators are available to help in both official languages, English and French;
- Available via phone call, text, or email seven days a week from 8 a.m. to 8 p.m. (Eastern Time).
Most importantly, the Helpline continues to be available to all Canadians, regardless of their sport, level of participation, or where they live within the country. They do not have to be participants of an Abuse-Free Sport signatory organization to access the Helpline.
Their operators with expertise in counselling, psychology and sport will listen and offer support. Additionally, they can advise the client about the reporting process and, if possible, refer them to the appropriate reporting mechanism for their individual situation.
If the matter of concern is potentially admissible to the Abuse-Free Sport program, the operators are able to assist the client with the completion of the report form and, if desired, may also refer them to the Abuse-Free Sport mental health support services.
For more information please see the their official website – https://abuse-free-sport.ca/helpline